Privacy Policy

1. Introduction

Welcome to Charmys ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Charmys (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, display name, and username.
• Profile Information: You may optionally provide a profile picture.
• Collection Data: Information about charms you add to your collection, wishlist, trade list, or sale list.
• Marketplace Listings: If you list items for sale or trade, we collect listing details including photos, prices, and descriptions.
• Messages: Communications you send to other users through our messaging feature.

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, and unique device identifiers.
• Usage Data: How you interact with the App, features you use, and time spent in the App.
• Log Data: Error logs and crash reports to help us improve the App.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Create and manage your account
• Enable you to track and manage your charm collection
• Facilitate communication between users
• Enable marketplace features for trading and selling
• Send you notifications about your account or transactions
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity

4. Sharing of Information

We may share your information in the following situations:

• With Other Users: Your public profile, collection statistics, and marketplace listings are visible to other users.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., cloud hosting, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with any merger, sale of assets, or acquisition.

5. Data Storage and Security

We use Firebase (Google Cloud) to store your data securely. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

8. Third-Party Services

The App uses the following third-party services:

• Firebase Authentication: For user authentication
• Firebase Firestore: For data storage
• Firebase Storage: For image storage
• Firebase Cloud Messaging: For push notifications

These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: